Policies & Procedures

Child Protection and Safeguarding Children

Designated Safeguarding Officer: Steph Nickless

Deputy Designated Safeguarding Officer: Charlotte Afzal

Longdon Hall School has Safeguarding and Child Protection procedures, policy documents and a training programme that incorporates Government and Policy Legislation. Staff are given a copy of the Child Protection Procedures. Staff receive annual training from an outside consultant. Parents/carers, social workers, placing authorities and other significant people are offered a copy of the Child Protection policy.

Longdon Hall provides policy guidance, which sets out clear guidelines and expectations in the school with regards to appropriate relationships between all staff and the children. At Longdon Hall we provide a very caring and professional setting in which the children will be given full emotional support without it being detrimental to their safety and well-being. All staff are aware of their responsibilities for Safeguarding and promoting the welfare of young people.

Longdon Hall has a duty of care and therefore a responsibility to pass on any child protection and safeguarding concerns to the relevant children’s social care services.

LHS Safeguarding Policy – March 2022

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We take all complaints seriously. We have a full complaints policy and procedure which is available from the school office or for download below. Initial complaints should be made to the Head of School, Charlotte Afzal via telephone on 01543 491 051 or via email to admin@longdonhallschool.co.uk . If the complaint is concerning the Head of School please contact Lynette Edwards,  Regional Director – Education on 01204 522667. An appeals process is included in this policy.

There were 0 complaints in the academic year 2019/20 and 1 complaint in the academic year 2020/21

Complaint Policy


Full details of the following policies are available on request by contacting the school office:

  • Educational visits off site
  • Mobile usage